How to Return My Order

We want you to be completely satisfied with your purchase from vaughanfootwear.com. If you need to return an item, please follow our simple returns process.

Returns Policy

You have 28 days from the date of delivery to return your order for a refund or exchange. Items must be unworn, in their original condition, and with all tags attached.

How to Return

  1. Log in to your account on vaughanfootwear.com and go to “My Orders.”
  2. Select the item(s) you wish to return and follow the instructions.
  3. Pack the items securely in the original packaging.
  4. Send your return using a tracked delivery service.

Refunds

Once we receive your return, we will inspect the items and process your refund within 5 working days. The refund will be issued to your original payment method.

Exchanges

If you’d like to exchange an item, please return the original product and place a new order on vaughanfootwear.com.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact our customer service team for assistance.

For more details, please see our full Returns Policy.